Altitude supplies, installs, inspects and certifies height-safety anchors. Bring your existing system records and planned maintenance tasks together to scope the right anchor work.
An anchor enquiry starts with how the system is intended to be used. Roof access, fall protection and facade work can place different requirements on a system. The presence of an anchor alone does not establish suitability for a particular task.
Provide the system layout, identification records and previous inspection or certification information if available. Explain any changes to the roof or intended use. Missing records are a reason to seek assessment, not to assume the anchors are ready for use.
Ask for the proposed scope to distinguish inspection, testing and the records supplied afterwards. Applicable requirements depend on the installed system and its intended use. Do not assume that one test method or interval applies to every anchor.
Describe the maintenance tasks and areas that need to be reached. An installation brief should consider the building, system design, access routes and handover information. Discuss any design or engineering input required before treating an anchor location as settled.
| Information | What it clarifies |
|---|---|
| Roof layout and anchor identification | Which equipment and areas are included. |
| Manufacturer and installation records | What system was installed and its documented requirements. |
| Previous inspection or certification | What has already been assessed and any recorded limitations. |
| Planned task and access route | Whether the intended use is the same as the documented use. |
An existing system needs assessment against its records, condition and intended use. Do not assume every anchor can be certified or used without further information or remedial work.
Requirements depend on the system, manufacturer guidance and applicable standards. Provide the existing records and ask for the relevant inspection and review requirements to be confirmed.
No. The task still needs suitable access planning, competent personnel and arrangements for rescue and protecting people below. WorkSafe's working-at-height guidance is a useful starting point.
Send the site address, available documentation and the work you need to carry out. We can discuss inspection, testing or new installation requirements.
Service information: Altitude Maintenance services. Further reading: WorkSafe: working at height. Reviewed September 2026.